PRIVACY POLICY

Last updated: 29 June 2026

This Privacy Policy explains how Finkernagel Ross Architects Ltd ("we", "us", "our") collects, uses and protects your personal data when you visit our website at finkernagelross.com, make an enquiry, or otherwise interact with us. It also explains your rights under data protection law.

We are committed to protecting your privacy and handling your data lawfully, fairly and transparently.

1. Who we are

Finkernagel Ross Architects Ltd is the data controller responsible for your personal data.

  • Company name: Finkernagel Ross Architects Ltd

  • Company number: 07063115 (registered in England and Wales)

  • VAT number: GB 872 993 664

  • Registered office: 221-222 Shoreditch High Street, London, E1 6PJ

  • Contact for data protection matters: info@finkernagelross.com

2. The personal data we collect

Depending on how you interact with us, we may collect:

Information you give us directly

  • Enquiry and project details (via our contact/booking form): your name, email address, telephone number, the full address of your project, project type and budget, whether you own the property, details about your project and timescales, and how you heard about us.

  • Newsletter and brochure requests: your name and email address.

  • Correspondence: any information you provide when you email, call or otherwise communicate with us.

Information we collect automatically

  • Technical and usage data: your IP address, browser type and version, device information, pages visited, and how you use our site. This is collected through cookies and similar technologies — see our Cookie Policy for details.

We do not intentionally collect special category data (such as health or ethnicity) through our website. Please do not send us such information unless we specifically ask for it.

3. How we use your data and our lawful bases

Under UK GDPR we must have a lawful basis for processing your data. We rely on the following:

Lawful basis
Purpose

Providing our architecture and design services to you

Performance of a contract

Legitimate interests (responding to people who contact us) and/or taking steps at your request before entering into a contract

Responding to your enquiry and assessing your project

Sending you our newsletter and marketing

Your consent (which you can withdraw at any time)

Keeping accounting and tax records

Legal obligation

Maintaining records to defend potential legal or professional claims

Legitimate interests / legal obligation

Where we rely on legitimate interests, we have considered whether those interests are overridden by your rights, and we believe they are not. You can ask us about this assessment at any time.

4. Marketing communications

We will only send you marketing emails where you have opted in (for example, by subscribing to our newsletter or ticking the consent box on our enquiry form). Every marketing email contains an unsubscribe link, and you can withdraw your consent at any time by contacting us at info@finkernagelross.com. Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it.

5. Who we share your data with

We do not sell your personal data. We share it only with:

  • Service providers (processors) Microsoft 360, Calendly, Mailchimp, Adobe Creative Suite, AutoDesk, and ArchiCAD. These providers act on our instructions and are bound by appropriate data protection terms.

  • Professional advisers such as our accountants, insurers and lawyers, where necessary.

  • Authorities or regulators where we are required to do so by law.

6. International transfers

Some of our service providers (for example our analytics and advertising tools) may process data outside the UK. Where personal data is transferred outside the UK, we ensure an appropriate safeguard is in place, such as the UK extension to the EU–US Data Privacy Framework, the International Data Transfer Agreement (IDTA), or UK addendum to the EU Standard Contractual Clauses. You can ask us for more detail about the safeguards we use.

7. How long we keep your data

We keep personal data only for as long as necessary:

  • Enquiries that do not become projects: 12 months after our last contact, then deleted.

  • Client and project records: for the duration of the project and for at least 6 years after completion, or longer where required by our professional indemnity insurance or the limitation period applicable to the relevant contract.

  • Accounting records: 6 years, as required by HMRC.

  • Newsletter subscribers: until you unsubscribe.

8. Your rights

Under UK GDPR you have the right to:

  • Access a copy of your personal data.

  • Rectify inaccurate or incomplete data.

  • Erase your data in certain circumstances.

  • Restrict or object to our processing in certain circumstances.

  • Data portability — receive your data in a portable format.

  • Withdraw consent at any time, where we rely on consent.

To exercise any of these rights, contact us at info@finkernagelross.com. We will respond within one month. There is normally no charge.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk or 0303 123 1113. We would, however, appreciate the chance to address your concerns first.

9. Cookies

Our website uses cookies and similar technologies. Please see our Cookie Policy for full details and to manage your preferences.

10. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No transmission over the internet is completely secure, but we work to protect your data once we receive it.

11. Changes to this policy

We may update this policy from time to time. The current version is always available on our website, with the "last updated" date shown at the top.

12. Contact us

If you have any questions about this policy or how we handle your data, please contact:

Finkernagel Ross Architects Ltd

221-222 Shoreditch High Street 

London, E1 6PJ